Swap
If you are not satisfied with the purchase, it is possible to replace the item up to 14 business days from receiving
. (Package and receive in-store purchase credit only (postage will not be refunded
**is not Valid for custom engraved items, pure gold items, and custom items. They are irrestitutional**
The manner of replacement is by selecting an alternative item in the studio or our replacement service can be ordered at a cost of 45 NIS for domestic and abroad shipping at a cost of 90 NIS
Refunds
A refund will be given up to 48 hours from receiving it, with a 5% discount.
is not Valid for items on sale, items with custom engravings, items in pure gold**
**And custom items. They're nonrefundable.
All you have to do is send us back the package or bring it to the studio up to 48 hours from receiving it (and send us the package tracking number on WhatsApp.)
Once we get the package back, we can exonerte you up to 10 business days.
or WhatsApp 0547-994661 support@monreve-yk.com For more information, please contact us by email
Responsibility
The jewelry is handmade with love and meticulous attention to the highest quality raw.
The instructions for keeping the jewelry safe must be followed so that they are kept shiny and colored.
.1 year valid warranty along with receipt for repairable damages*
.Valid warranty for reasonable use of the item and includes any manufacturing defect*
Warranty does not include fracture, tear, blows, scratches, natural wear and tear.
.Responsibility is not for the loss of the jewelry and/or part of it*